The quality of the service we offer to our clients is critical to our success.
We want to ensure we constantly deliver on our promise to our clients. The feedback our clients provide is vital in helping us understand not only what we are doing well, but how we can constantly strive to improve.
We monitor our client service with a constant feedback process through the duration of the case to give us the opportunity to address any concerns when it matters.
We also have a dedicated Client Care Team, who are there through the length of our client’s case, to support with any questions or concerns they may have.
At the end of a case, we also ask our client for an independent review on Reviews.co.uk. Please visit their site to see what our previous clients have to say about us.
Family law is all we do so, whatever your situation is, it will be familiar to us.
Our UK-wide team combines expertise with exceptional care and empathy, delivered locally to you.
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Lawyer: Helen Miler
Helen is very professional, diligent and thorough. She expresses great client care skills & empathy in such difficult times. She showed expert knowledge, strength of will and determination throughout my divorce which resulted in a very satisfactory outcome. For that I am most grateful. I would have no hesitation in recommending Helen in any divorce proceedings with the aid of her support team too.
Client: Mrs O
Lawyer: Kate Sarsfield
When faced with the emotional process of a family break up and everything that that brings I was some what daunted by the thought of instructing a solicitor who would be both emotionally understanding and fiercely determined when it came to my situation. Stowe family law came highly recommended to me, in particular, Kate Sarsfield was the name that kept on being mentioned. From the moment I met her I knew she would guide me through it step by step explaining everything to me in language I could understand whilst being fearless, standing her ground and making sure I got the result I wanted. Both Kate and the team at Stowe made the whole process a lot easier to go through. Thank you.
Client: Mrs P
Lawyer: Mark Christie
Mark Christie provided me with exceptional support throughout a very difficult divorce. His professionalism and robust attention to detail are second to none. He gave me hard facts alongside solid advice and guidance throughout the whole process. His robust and pragmatic approach was reassuring and I certainly felt Mark shouldered the burden of my divorce allowing me to sleep at night knowing I had an excellent solicitor acting for me. I will always be grateful to Mark and would highly recommend him, more so I'm certainly grateful he was in my corner!
Client: Mrs D
Lawyer: Rebecca Moore
I came to Stowe and was introduced to Rebecca during the most overwhelming and frightening period of my life. I needed to feel expertise and professionalism and I immediately got this feeling on our first conversation. I also got something I was not expecting, correct understanding, empathy, a lack of caring fatigue with people who are terrified of losing their families. You can learn so much at university, you can learn the law inside out but Rebecca has something much more than that, she has humanity that you will need to believe all that you can do is being done and that you can come through that time and into something better.
Rebecca is also extremely good at managing you as a person at a time of crisis and making you feel as though you do not need to cover all bases yourself, you do not need to carry the whole weight and that you can trust someone else. She has a good and experienced team around her and she is not frightened to get the right advice from the right people. I would recommend Rebecca to anyone without hesitation. She would be my “go to” person at a time of family crisis.
Client: Mr C
Lawyer: Rebecca Coates
Pensions all in order, thanks to your good work. You were very professional and would recommend you to anyone. Sincere thanks.
Client: Mr D
Lawyer: Kate Sarsfield
Stowe Family Law provided professional support and direction during a difficult and contentious divorce proceeding, involving court settlements for financial and child custody elements. Despite demanding court deadlines and some challenges associated with exchanges between solicitors, Kate (and the Stowe Family Law team) was always able to meet deadlines and even contacted me outside of normal working hours when swift communication and action was required. I found Kate’s review and crafting of legal documents to be very helpful. Kate was able to recommend and co-ordinate with a very competent barrister to represent me during the court appearances and supported those interactions herself during those times. Although going through a divorce can be an incredibly sad and harrowing time, the legal services that were afforded by Kate did aid in making me feel supported and professionally guided during the overall process.
Client: Mr C
Lawyer: Kaleel Anwar
As you know, I am a private person and find it quite hard to talk about something as personal as my relationship and children. You have dealt with the most personal aspect of my life with professionalism and empathy. Thank you, I am so pleased to have had you on my side.
Client: Mr W
Lawyer: Theo Hoppen
Amazing help, so supportive and just what I needed in the most stressful time of my life. The whole process was managed very professionally and my questions were always answered with what was best in mind. Would 100% recommend to anyone.