The quality of the service we offer to our clients is critical to our success.
We want to ensure we constantly deliver on our promise to our clients. The feedback our clients provide is vital in helping us understand not only what we are doing well, but how we can constantly strive to improve.
We monitor our client service with a constant feedback process through the duration of the case to give us the opportunity to address any concerns when it matters.
We also have a dedicated Client Care Team, who are there through the length of our client’s case, to support with any questions or concerns they may have.
At the end of a case, we also ask our client for an independent review on Reviews.co.uk. Please visit their site to see what our previous clients have to say about us.
Family law is all we do so, whatever your situation is, it will be familiar to us.
Our UK-wide team combines expertise with exceptional care and empathy, delivered locally to you.
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Mark Chapman demonstrated an excellent ability to explain the legal process in a manner easily understood whilst confidently guiding me with his legal expertise.
Mark Chapman is a top solicitor – he provided excellent advice, explained things in a clear, precise manner and always made himself available.
Client: Legal 500
Thank you so very much to you both for all your work, it is truly appreciated and has changed my life for the better.
Client: Ms L
Throughout my divorce proceedings Sushma Koetcha offered an incredible amount of advice and solid support which is critical when going through such an emotional time. The decisions you make in short amounts of time under pressure can change your entire life and I would say this individual well and truly had my back. The most important factor for me is trusting that a law firm and individual are acting in your best interest. I was recommended Sushma by a friend and I have since recommended Sushma to other friends knowing she’s worth every penny. When I first heard about Sushma I was told ‘You wouldn’t go to war with a pen knife’, her demeanour is incredible and unlike many aggressive lawyers her soft empathetic nature makes her easy to understand, especially when you are dealing with something sensitive and somewhat delicate. I would recommend her 100% and that’s not something I say very often.
Client: Ms C
Choosing a solicitor when going through a divorce is a very difficult decision. For anybody going through this agonising journey I make but one suggestion...Helen Miller. From the moment I spoke to Helen, I felt secure that she was the right person for the job. Not only her wealth of knowledge and experience, but her kind and empathetic manner put me at ease. Don’t be fooled, Helen is strong willed and will fight your case for you but she knows how to act with the other party to get the best outcome for her clients. Her suggestion of barrister, Simon, was also fantastic and both worked tremendously hard to achieve and secure a financial future for myself and my children. Thank you to Helen and all her colleagues at Stowe, I can not thank you enough for your help and support through the most trying of times.
Client: Mrs C
It was a pleasure to work with you and thank you for making the whole process so effortless. Your calm approach and manner was very reassuring.
Client: Mrs O
Maria Coster is an intelligent and pragmatic lawyer. She works hard for her clients. Most importantly she is a pleasure to deal with. I would recommend a client to her without hesitation and I don’t say that about many competitors.
Client: Legal 500
Chose Stowe Family Law with confidence. It is difficult to choose a solicitors firm, especially if you are parting with your hard-earned cash and the situation you find yourself in is an emotional one. Legal advice and representation is expensive, there is no getting away from that but at Stowe Family Law, you get value for money in the form of high quality, empathetic and pragmatic advice. Whilst we were busy pouring out our emotions, they were busy focusing on the facts of the matter and captured everything perfectly in a concise and no-nonsense manner. Stowe Family Law really made us feel as though they were on our side and genuinely supportive of our case whilst also being honest and realistic about the likely outcomes of the case, thus helping to manage our expectations. I highly recommend them.
Client: Ms J
Amy is very professional, honest and reassuring in her approach