The quality of the service we offer to our clients is critical to our success.
We want to ensure we constantly deliver on our promise to our clients. The feedback our clients provide is vital in helping us understand not only what we are doing well, but how we can constantly strive to improve.
We monitor our client service with a constant feedback process through the duration of the case to give us the opportunity to address any concerns when it matters.
We also have a dedicated Client Care Team, who are there through the length of our client’s case, to support with any questions or concerns they may have.
At the end of a case, we also ask our client for an independent review on Reviews.co.uk. Please visit their site to see what our previous clients have to say about us.
Family law is all we do so, whatever your situation is, it will be familiar to us.
Our UK-wide team combines expertise with exceptional care and empathy, delivered locally to you.
Arrange an appointment today with one of our expert family lawyers.
Lawyer: Lesley Smythe
Just a short note to thank you for your services over a difficult period of my life. My contact was Lesley Smythe and she proved to be extremely professional, straight to the point and kept me well informed whilst keeping my case moving forward. She was also very supportive and always looked on the positive side.
Client: Mr P
Lawyer: James Scarborough
Thank you James. Your control over the whole process has been wonderful. Thank you for being so approachable and professional.
Client: Mr C
Lawyer: Sarah Jane Lenihan
I would like this opportunity to say I am extremely impressed with Sarah Jane and her efforts regarding my family court case. She always responds to any queries promptly and shows a high degree of compassion and is extremely professional in everything she does.
Client: Mrs R
Lawyer: Jemma Slavin
I want to say a huge thank you though for everything you have done for me over this past year. I have always felt confident that you 'had my back' and were always fully prepared for all eventualities . I have also really appreciated your patience and reassurance when I have had meltdowns along the way and for having confidence when I had none. I would not hesitate to recommended you to family and friends
Client: Mrs E - Bristol
Lawyer: James Scarborough
Just a brief but heartfelt thank you for all your support, your business card in a safe place now adds a lot of reassurance. But the real headline is a happy settled son who is thriving.
Client: Mr F
Lawyer: Naheed Taj
Naheed has been exceptionally empathetic during my very unsettling period of my divorce. She was exemplary in ensuring my children and my own well-being came first. I never felt pushed to make any decisions outside my comfort zone. Can’t recommend her highly enough. Thank You Naheed for being there for us.
Client: Mrs B
Lawyer: Claire Ward
Friendly, professional and very calming
Client: Legal 500
Lawyer: Emily Pain
I also wanted to say a huge thank you to you for all your help and making the whole process so easy to deal with in such difficult circumstances. I’m very grateful indeed for all the work you’ve done and I’m very happy with the outcome so thank you very much indeed.