UK charity the Child Poverty Action Group has launched an online information service for welfare advisors and families claiming benefits.
Ask CPAG Online provides a range of information on issues affecting families dependent on benefits and tax credits. It is primarily aimed at advisors but is also accessible to claimants.
The site is currently focused on the issue of benefit sanctions, with information on other topics due to be added later.
Ask CPAG Online explains the concept of sanctions, or benefit penalties, and provides advice on how to challenge such decisions and apply for hardship payments when sanctions are imposed.
Close to 1,500,000 sanctions have been made across the country since 2012, the charity claims.
Additional content on ‘mandatory reconsiderations’ – a new system for reviewing benefit decisions before a full appeal – is due to added to the site shortly.
The Child Poverty Action Group describes itself as “the leading national charity” working to end poverty amongst children and families in the UK.
Visit the website here.
Photo by James Halliday via Flickr under a Creative Commons licence